Did you order on line or did you call in the order? Did you call to find out where the order is? And, what "Tiger Blue" said.
If you read these reviews you are experiancing business
as usual......
http://www.resellerratings.com/store/EnglishParts
It looks like when you order something he doesn't have he goes looking for
it and let's you wait. This kind of service will put him out of business.
Bill